From quote to spotless — here's exactly what happens.
No mystery, no sales calls. Here’s the full process from the moment you get your price to the moment your home is spotless.
Get your instant quote
Answer a few quick questions about your home — size, package, any add-ons — and watch your price calculate live. No waiting for a callback, no lowball teaser rate that changes once someone shows up. The number you see is the number you pay.
We match you with a vetted cleaner
Every cleaner in the One:18 network completes a background check and an in-person review before they’re ever eligible to take a booking. We match your job with a cleaner based on your location, home size, and schedule — so you always get someone qualified for the work, not just whoever’s available.
Your home gets cleaned
Your cleaner arrives during your scheduled window and works through the full checklist for your chosen package — nothing skipped, nothing upsold once they’re in the door. You don’t need to be home; just let us know how you’d like them to get in (lockbox, code, or you can be there to let them in).
Rate your experience — and book again
After your cleaning, tell us how it went. If anything’s not right, notify us within 24 hours and we’ll return to make it right at no additional cost — that’s the One:18 Promise. Loved it? Set up recurring cleanings and save automatically (15% off weekly, 10% off bi-weekly).
A little more about how it works.
Who actually cleans my home?
A background-checked, professionally reviewed cleaner from the One:18 network, matched to your job specifically.
Do I need to be home?
Nope — most customers aren’t. Just let us know your preferred entry method when you book.
What if I'm not satisfied?
Tell us within 24 hours and we’ll send someone back to make it right, at no additional cost.
Can I request the same cleaner again?
Yes — if you loved your cleaner, just let us know and we’ll do our best to match you with them again.
Ready to see your price?
It takes under a minute, and there’s no obligation to book.